One of our clients had a web based data transmission system that we built for them that was used for transferring large amounts of data to servers all over the world. One of the challenges they faced was having no system in place to monitor and check the availability of the target machines and the software servers scattered around the globe. VVS Inc. developed a dashboard system that provided a web-based view to systems health around the globe. The system used agents on each of the machines to check the health of the machine, server software, connectivity, and other aspects of the system. The results from the agents were then aggregated to provide a hierarchical view of the global system's health. When an event occurred, A NOC staffer would receive an alarm. The staffer would simply pull up the dashboard page and review the situation. Where more detail was required, the NOC staffer would click into the location and get a high level report on the server's subsystem health (red light green light). For even more detail, they would click again punching down further so that a correct diagnosis and corrective action occurred.

The dashboard system provided the customer with an additional product/service it could sell its customers. It also greatly reduced unnecessary satellite traffic to dead systems. Most importantly, it provided the company with a means of identifying elements in their infrastructure that caused reoccurring problems so they could be fixed and avoided in the future.