One client had a collection of many different business systems that were not really integrated administratively. Keeping employees' accounts, name changes, contact information, and position/ privileges current was impossible. Worse, there was no way to identify that John Doe in one system was the same John Doe in another system. The client attempted to use paper-based systems oriented around a centralized data entry point(s). It didn't work.

VVS Inc. developed a web-based replacement wizard that is controlled by each user (employee, contractor, and consultant). On a periodic basis, each user is asked to verify all their information in a step-by-step wizard. Where the user changes information, it flows into all the affected business systems at the same time so all the systems are correct and up to date. When new business systems are added to the architecture, the users are able to identify themselves in the new system and that new synchronization is kept in a meta-directory.

Instead of using expensive SysAdmins to handle all the account management, SysAdmins can focus their skills on their systems operation and enhancement. The software takes care of account updates. More importantly, a single group of people can turn on users and turn them off (all access is cut off within 5 minutes upon dismissal of an employee). Everything (in the systems) was correct and up to date just by allowing people to keep their own information up to date. This empowerment removed onerous forms, routing, approvals, and data entry. The synchronization also facilitated inter- system transfers of information that would not have been otherwise possible.